Gurgaon, September 2, 2013: Indian talent fuelled infotech solutions company, UST Global has opened its -- 5th global delivery centre in the country and 1st in North India, in Gurgaon. Located at DLF Cybercity, the campus is to be the company's first telecom Center of Excellence worldwide, aimed at improving the customer experience and operational efficiencies of Communication Service Providers (CSPs) in the country.
It will have capabilities in providing consulting, customer service and order management, network management, billing and data warehousing, analytics services, M2M and NOC planning, operations and management. It will provide service delivery for numerous international clients in the telecom and other sectors including healthcare, retail, BFSI and government and is fully integrated into the company's global network.
Says Alexander Varghese, Country Head, UST Global said: "We chose Gurgaon as a strategic business location and telecom center of excellence for its business environment, talent pool and infrastructure. Owing to its proximity to the national capital, the center will also serve as an anchor for our government sector business in which we are experiencing positive growth prospects We are committed to innovative talent development, management and recruitment in India, and are working towards having as many as 1,000 employees on board in our new center in the next eight to ten months. More than 50% of our human resources will be acquired from lateral hiring."
This is the fifth global delivery center in addition to campuses in India-headquarter Thiruvananthapuram, Kochi, Bangalore and Chennai which employ more than 8,500 of the 11,500-strong global workforce.