India’s largest specialist IT Infrastructure Services Company Microland, has announced the signing of a strategic multi-year contract valued at $55 million, with leading UK-headquartered international service company Serco.
While Microland has been providing remote IT infrastructure management services to Serco since 2005,the new contract, will see Microland will continue to provide specialist support for a range of devices through an expanded team located in Birmingham, UK, and Bangalore.
As a specialist, Microland is focused on providing IT Infrastructure Management Services helping enterprises transform their IT operations through TCO reduction, improving IT – Business through its trademark SmartFuture range of services, which focuses on cloud computing, virtualization, mobility and collaboration.  Microland has been investing in creating and enhancing ‘Microland SmartCenter’, its unique service delivery platform and a key differentiator, which extensively leverages analytics and automation to deliver highly predictable and consistent end-to-end integrated service management at reduced costs.
“Over the last few years, Microland has been building its leadership and global presence in the rapidly growing IMS space. This strategic contract ushers in a new era for Microland wherein we would now be able to provide an integrated onshore-offshore solution to our global customers. The Microland-Serco relationship is testimony to world class services and business benefits that Microland continues to provide to Serco and other global customers” said Pradeep Kar, Chairman and Managing Director, Microland Limited.
Mark O'Connor, Technology Services Director at Serco said - “This new agreement builds on our existing 6 year partnership with Microland. It provides us with a cost effective and flexible solution for specialist IT infrastructure services to support our service delivery. Long term collaborations with specialist providers, help to ensure we are able to offer our customers the efficiencies they need, whilst allowing us to focus on the right blend of service innovation and creativity.”
Richard Hyde, British Deputy High Commissioner for Karnataka said, '' I am delighted at the expansion of Microland in the UK.  This is testimony of the opportunities that the UK has to offer to dynamic, global organisations like Microland''.  Aug 10 2011